Customer Service
Velocity Modules
As separate add-ons to the platform, the Velocity Modules continue the evolution of unlocking and optimizing information. The Discovery Module allows for the rapid classification of all available data—literally billions of documents—for quick insight into information themes without ever entering a search query. The Desktop Search Module extends the power of the Vivisimo Velocity Platform by supporting Windows Search technologies, including the integrated desktop search capabilities in Windows XP, Windows Vista and Windows 7. The Mobile Module is essential to mobile workers who are often searching for short pieces of information such as a contact's phone number or a contract PO number; with this module, Velocity can be configured to optimize the information most highly used by mobile workers—including customer data, support logs and contract databases.
Expand Information Optimization in the enterprise by extending the Velocity Platform with:
Read more about Velocity Modules:
Discovery Module - Datasheet (PDF)
